Website Delivery Policy

 

Website Delivery Policy

 

General Information

All orders are subject to product availability. If an item is not in stock at the same time you place your order, we will notify you, and refund you the total amount of your order, using the original method of payment.

Delivery Location

Items offered on our website are only available for delivery to addresses in Canada. Any shipments outside of Canada are not available at this time.

Delivery Time

An estimated delivery time can be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance, and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill your order within 15 business days of the date of your order. Business days are Monday-Friday, except holidays. Please note we do not ship on Sundays.

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery and the items ordered. Products may also be delivered in separate shipments.

Delivery Instruction

Please contact us via email if you have any specific delivery instructions.

Shipping costs

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed. Additional shipping charges may apply to remote areas of for large or heavy items. You will be advised of any additional charges by email following your order.

Sales tax at a rate of 13% will be charged at checkout.

Damaged items in Transport